The Santa Barbara Museum of Art Store offers a diverse collection of quality gifts, art books, handmade jewelry, and exceptional children's gifts. Our Museum Store Staff maintain an expert level of interaction with the general public and provide exemplary customer service for our visitors. While effectively demonstrating a balance of excellent customer service, product knowledge, and effective merchandising. Associates additionally represent the Museum for the public and our members, maintaining a well-informed knowledge of exhibitions, local events, and membership benefits.
The Museum Store Shipping and Stock Associate oversees the flow of merchandise on the sales floor and ensures the backstock room is always organized according to the Visual Merchandising Manual. The Museum Shipping and Stock Associate acts as the lead shipping and receiving clerk and ensures the accuracy of online orders shipping out in a timely manner. This position assists of in helping to keep displays/signage current and providing excellent and anticipatory customer service as well as in-depth sales knowledge to all visitors. This position is essential in ensuring merchandise is always stocked, selling and maintaining overall store appearance.
The Museum Store Shipping and Stock Associate will have responsibilities that include but not limited to sales, customer service, cashier duties, displaying merchandise on the floor and in windows, creating dynamic floor displays, merchandise replenishment, stock room organizing, photo editing and uploading new products to our Shopify website. Must be able to follow a plan-o-gram and maintain store standards in merchandise placement and presentation.
Must possess the ability to lift and carry books, merchandise and boxes (appr. Weight 25-50lb). Must be able to learn and retain merchandising standards on the floor in compliance with Visual standards. This position requires a high school diploma or equivalent, college experience and/or knowledge of art or museum experience is preferred. Two years’ experience minimum is required in customer service in retail, having demonstrated excellent skills and composure when interacting with the general public, accuracy and proficiency in cash handling and operating a computer inventory system, while keeping punctual to the schedule and appropriate in personal attire. Additional experience with photo editing and adding products to Shopify is preferred.
- The position reports to the Head of Retail and Buying Operations
- This position is part time and includes three days per week with one late Thursday evening (8p.m.) requirement.
- Salary is $15.50/hour and eligible for 32 hours of Paid Sick Leave
- Successful Background Check is required